Copy of Shipping policy

Mama Pelagia · Shipping & Delivery

From Crete,
to your table.

The authentic flavours of Mama Pelagia travel to you with care. From olive oil and honey to fragrant herbs, we thoughtfully prepare every order so you can enjoy a little taste of Crete at home.

Simple, transparent rates

Your shipping costs

For orders below €120, shipping costs depend on the parcel category.

Up to and including 8 kg

Small parcels

€16

For smaller orders, new flavours to discover and everyday favourites you love to keep in your pantry.

Shipping rate for small parcels weighing up to 8 kg.

All other parcels

Larger orders

€25

For all other parcels, whether you are choosing more products or stocking up on favourites for the whole family.

A flat shipping rate applies to all other parcels.

Care at every step

From preparation to delivery

01 / PREPARATION

Prepared with care

Orders are prepared and dispatched within 1–2 business days. Delivery times depend on the destination and shipping service.

02 / TRACKING

Follow your parcel

A tracking number is provided with every shipment, so you can follow your parcel’s journey from dispatch to delivery.

03 / PACKAGING

Thoughtfully protected

We use packaging suited to the needs of our products. If an item is damaged in transit, please contact us for a replacement at no extra cost.